Privacy Policy


Last Updated: [10/12/2023]


Welcome to Al Carbon Pollos Asados, a restaurant located in San Antonio, Texas. At Al Carbon Pollos Asados, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

Personal Information: When you visit our website or place an order online, we may collect personal information such as your name, email address, phone number, and delivery address. Payment Information: If you make online payments for your orders, we may collect payment information, including credit card details or other payment methods. However, we do not store your payment information on our servers. It is securely handled by our payment processor.

Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system. Usage Information: We may collect information about how you interact with our website, such as the pages you visit, the products you view, and your interactions with our website features. How We Use Your Information

We may use your personal information for the following purposes:

Order Processing: To process your orders and deliveries accurately and efficiently. Customer Support: To respond to your inquiries, provide customer support, and address any issues you may have. Marketing: With your consent, we may send you promotional emails or offers about our products and services. Analytics: To analyze user behavior on our website and improve our services and user experience.

Data Security

We take data security seriously and have implemented appropriate security measures to protect your personal information. We use encryption, secure sockets layer (SSL) technology, and regularly update our security protocols to ensure the safety of your data.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers and partners who help us operate our website and provide services to you, such as payment processors and delivery services.

Your Choices

You have the right to:

  • Access, update, or correct your personal information.
  • Opt-out of marketing communications.
  • Delete your account and personal information from our database.
  • Changes to this Privacy Policy.

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes through the website or email.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:

Al Carbon Pollos Asados

547 Culebra Rd,
San Antonio, TX 78201
Phone: (210) 737-7400